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Getting StartedGet your Help Scout account set up in just 6 simple steps. -
Account ManagementManaging your account, creating new Users, pricing details, exporting data. -
ReportingReporting features, metric definitions, use case scenarios. -
DocumentsSetting up collections and categories, creating new articles, and using Docs. -
MessagesProactively send targeted, in-app notifications to your customers. -
Live ChatLearn about chat availability, saved replies, notifications.
Dozens of short video tutorials to help you learn core concepts and advanced features, and easily troubleshoot and resolve issues.
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